Privacy Policy

Effective Date: 08 September 2024

At Avanti Travel, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (or use our services). Please read this Privacy Policy carefully. If you do not agree with the terms of the Privacy Policy, please do not access the site. By using this site, you signify your acceptance of this Privacy Policy.

Who we are

Our website address is: https://avantitravel.com.au.

Information We Collect

We may collect personal identification information from users when a user visits our site, subscribes to the newsletter, completes a form or interacts in any other way we make available on our site.

We may collect the following types of personal information. —Personal information – Name, email address, mailing address, phone number, passport details, travel preferences, emergency contact information, and other details required for our services. If you provide us with information about other people, you must make them aware of this Privacy Policy. The collection of their information is done so under the assumption that you have the other persons express consent to divulge their personal information to Avanti Travel. Payment information – Credit card details or other payment methods used for booking services. Non-personal information – IP address, browser type, device details and website usage data. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. After approval of your comment, your profile picture is visible to the public in the context of your comment.

How long we retain your data

Your data is retained indefinately.

How we use your information

We use your personal information to:

  • Process travel bookings and fulfil requests
  • Provide customer support
  • Improve our services and enhance your experience
  • Run a promotion, contest or survey
  • To send periodic emails. If a user opts-in to our mailing list, they will receive emails that may include company news and updates, destination information, related products and sale offers. You may unscubscribe at any time. Detailed instructions on how to unsubscribe can be found on each email.
  • Comply with legal obligations and protect our business

Sharing your information

We do not sell or rent your personal information to third parties. However we may share your personal information with trusted third parties such as Airlines, hotels, car rental agencies, tour operators and other travel service providers to process your bookings, payment processors to facilitate transactions or legal authorities, if required by law or to protect our rights.

Data security

We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet-based service is completely secure, and we cannot absolute security.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

We may use cookies and other tracking technologies to enhance your experience on this website. You can adjust your browser settings to refuse cookies, but this may affect your ability to use some of the features. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We are not responsible for the privacy practices of these external sites.

What rights you have over your data

You have the right to:

  • Access, correct or delete your personal information
  • Withdraw consent to the processing of your data
  • Request we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes
  • Request information about how your data is processed.

To exercise any of these rights, please contact us at kim@avantitravel.com.au

Updates

We may update this Priacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated.

Contact

If you have any questions or concerns about this Privacy Policy, please contact us at:

Avanti Travel kim@avantitravel.com.au 0421 452 113